How to use your phone safely and securely

  1. If you receive a video promoting high-return investments from a celebrity, verify the person in the video by checking their gestures, lip movements, and the content for credibility to avoid being deceived by AI deepfakes.
  2. If you receive a link from the electricity authority asking you to download an app for bill submissions, do not click the link. Instead, verify the information with the electricity authority directly.
  3. If your phone is remotely controlled, it is unsafe even if the touchscreen is still responsive.
  4. If someone claiming to be an official asks you to click links or install apps, assume it might be a scam and avoid following the instructions immediately.
  5. Dialing *1381# can block call center numbers originating from abroad.
  6. If a stranger asks you to pay for online goods in advance with a promise of a higher refund, recognize it as a potential scam and avoid complying.
  7. Do not click links or provide personal information if you receive a Facebook message claiming you’ve won a big prize. Such messages are often scams.
  8. Avoid clicking suspicious links sent via Line along with "Good Morning" images. These could be scams or malicious links.
  9. Be cautious about TikTok videos offering free money. They might be scams designed to deceive viewers.
  10. Always verify the account details before transferring money to book accommodation online to ensure it belongs to the legitimate property.
  11. When selling online, communicate only through your established sales channels, even if potential buyers ask to connect via other platforms like Line.
  12. Research thoroughly before donating to online campaigns, even if they claim to support disaster relief efforts.
  13. Do not reset your password immediately if prompted by a notification. This could be an attempt to compromise your phone.
  14. If a government officer asks for personal data or facial verification, verify their credentials with the relevant agency before proceeding.
  15. Be cautious if someone claiming to be an old friend asks for financial help. Verify their identity to avoid being scammed.
  16. You can report online fraud cases via the official website: www.thaipoliceonline.go.th
  17. Be skeptical of ads offering debt relief with high loans and low interest rates. Research thoroughly to avoid falling for fraudulent schemes.
  18. Do not transfer your money for verification purposes if notified about account freezes related to money laundering allegations.
  19. Always verify the authenticity of electronic government documents, such as summons, received via Line or Email.
  20. Verify the legitimacy of investment opportunities promoted by net idols, as they might be impersonated by scammers.
  21. Avoid posting your ID card, driver’s license, or passport on social media, as criminals can misuse these documents for fraud.
  22. Be aware that the Bank of Thailand does not handle credit card debts, so payment notices claiming to be from them are fraudulent.
  23. If scammed into transferring money, immediately call your bank to freeze the suspect account.
  24. Avoid clicking links in SMS or Emails claiming tax refunds. These could be phishing attempts by scammers.
  25. Use unique passwords for each of your devices to enhance security and prevent unauthorized access.
  26. If someone claims they mistakenly transferred money to your account and requests a refund, contact your bank to verify and resolve the issue instead of transferring the money back immediately.